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Privacy Policy

PRIVACY POLICY

Please read this Privacy Policy carefully before you start to use www.wholesomebrainmedicine.com (the “Website”). By visiting this Website, you accept and agree to be bound by the terms of this Privacy Policy, whether or not you have read it.

This Privacy Policy governs the online information collection and privacy practices of Wholesome Brain Wellness, LLC (“Wholesome Brain Wellness,” “we,” or “us”) as the owner of the  Website, and governs your access to and use of the Website, including any functionality, Content, Products and Services offered on or through the Website, whether as a guest or a registered user. The term “you” refers to the user or viewer of the Website, its Content, Products and/or Services.  Specifically, it outlines the types of information that we gather about you while you are using Website, and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

The information contained on and downloadable through this Website, including but not limited to, text, documents, articles, blog posts, e-books, guides, forms, worksheets, workbooks, materials, programs, graphics, logos, photos, images, videos, audio files and all other information contained on or downloadable through this Website, whether for free download or by purchase, is collectively referred to as “Content”. Any services, including without limitation, online group programs or courses, messaging, coaching services, subscriptions or other similar services offered and available on this Website, whether for free or by purchase, are collectively referred to as “Services”. Any other physical products sold on the Website are collectively referred to as “Products”.

By visiting, using, viewing, or accessing the Website or using, viewing, accessing or purchasing any of its Content, Products and/or Services or otherwise signing up to receive any of Wholesome Brain Wellness’ Contents, Products and/or Services including, without limitation, Wholesome Brain Wellness’ emails, newsletter, social media posts and or any other Content and/or Services, or by purchasing any Products from the Website, or by clicking to accept or agree to the Terms & Conditions or any terms of use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website, its Contents, Products or Services.

Because the Web is an evolving medium, we may need to and reserve our right to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this Website and update the Effective Date of the Privacy Policy to reflect the date of the changes. By continuing to use the Website after we post any such changes, you accept the Privacy Policy as modified.

When accessing the Website, its Contents, Products and/or Services, we will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This Privacy Policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@wholesomebrainmedicine.com

Information We Collect About You

When you access the Website, its Contents, Products and/or Services we will learn certain information about you during your visit.

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering or registering for Contents, Products and/or Services via the Website.

We use information you provide to us to deliver the requested Contents, Products and/or Services, to improve our overall performance, and to provide you with offers, promotions, and information.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, Contents, Products and/or Services, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our Services. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Use of Cookies And Pixels

Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at the Website, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

We reserve the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites.​

Third Party Use Of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products, services, or links to articles/blogs/sites on the Website. These third-party sites may or may not have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites and/or their privacy policy (or lack thereof).

The Website also includes links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Website, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

We may also make some Contents, Products and/or Services available through our Website or by emailing messages to you through cooperative relationships with third-party providers, where the brands of our provider partner appear on the Website in connection with such Contents, Products and/or Services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly, in which cases the privacy policy of our provider partner may apply to the provider partner’s use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our Website, sign up through any of our forms using your email address or make a purchase on this Website. For further information, see the email policies below.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

We will maintain the information you send via e-mail in accordance with applicable federal law.

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

​How And Why We Collect Information

We collect your information in order to record and support your participation in the activities you select. If you register for any of the Website Content or Services or sign up for our emails or newsletter, and/or purchase any Contents, Products and/or Services, we collect your information. We use this information to track your preferences and to keep you informed about the Website, Contents, Products and/or Services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download, purchase and/or register for Contents, Products and/or Services that you are required to provide information.

If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by Wholesome Brain Wellness on this Website, we will automatically enroll ​you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to ____________@_____.com requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by Wholesome Brain Wellness on this Website, we will only enroll ​you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@wholesomebrainmedicine.com requesting to unsubscribe from future emails.

How Do We Use the Information That You Provide to Us?

We use personal information for purposes of presenting our Website and its Contents, Products and/or Services to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and Wholesome Brain Wellness, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Disclosure Of Your Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our Services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our Terms & Conditions or any other agreement between you and Wholesome Brain Wellness.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Wholesome Brain Wellness’ asserts and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

How Do We Protect Your Information and Secure Information Transmissions?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

We may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For website security purposes and to ensure that this service remains available to all users, we use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

How do we store your information?

Your information is stored at the list server that delivers the Website Content, Products, Services and messaging. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive Website material.

All of the messaging or emails that are sent to you by wholesomebrainmedicine.com include an unsubscribe link in them. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communication that we send you.

Google Analytics

We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting

By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Website.  Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The “Remarketing” feature allows us to reach people who previously visited our Website, and match the right audience with the right advertising message.

You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Facebook

As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information.

We abide by Facebook’s Data Use Restrictions.

  • Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
  • We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
  • We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
  • We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.
Visitors’ GDPR Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) we decide that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that we store and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to our processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

To make any of the above requests, please contact our GDPR contact at info@wholesomebrainmedicine.com

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

Users can visit our Website anonymously.

There is a link to our Privacy Policy on our home page or at a minimum on the first significant page after entering our Website.

Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.

Users will be notified of any changes to our Privacy Policy:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By emailing us
  • By logging in to their account on our Website if they have one
California Consumer Privacy Act (CCPA)

The CCPA took effect on January 1, 2020, and is intended to protect the personal information of California residents.

The CCPA has certain threshold requirements which a company must meet in order to be required to comply with its provisions.  Upon information and belief, we do not meet those thresholds.  In the event of a change in our status, and if the data that you provide in the course of your use of the Website, Content, Products and/or Services is governed by CCPA, we will abide by the relevant portions of the Act.

If you are a resident of the state of California, you may have the right to: request disclosure of the personal information we have collected about you and the types of third parties with whom it has been shared; request a portable copy of your information; opt out from marketing messages or the sale of your information to third parties; and request deletion of your personal information.

To make these requests, please contact our CCPA contact at  info@wholesomebrainmedicine.com

Policy Changes

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@wholesomebrainmedicine.com

Below we inform you that the service provider Kasprowicz Naturopathic Doctor Inc, DBA: Wholesome Brain Medicine (registered seat: United States, 1239 Scott Street San Diego, CA 92106, handles your personal data in the following ways and for the following purposes.

During data processing, we act in accordance with the relevant local legislation and data protection provisions.

This Privacy Policy covers the following website: https://wholesomebrainmedicine.com

We reserve the right to modify this Privacy Policy at any time, and any modifications become effective upon publication.

Data Controller

  • Name: Kasprowicz Naturopathic Doctor Inc, DBA: Wholesome Brain Medicine
  • Registered Seat: United States, 1239 Scott Street San Diego, CA 92106
  • E-mail: hello@wholesomebrainmedicine.com
  • Phone Number: (858) 252 0891

Legal Bases of Data Processing

  1. Performance of a contract
  2. Compliance with a legal obligation
  3. Legitimate interests of the controller or a third party
  4. Consent of the data subject
  5. Public interest or exercise of official authority
  6. Fulfillment of accounting and tax obligations
  7. Enforcement of legal claims or defenses

Data Processed During Use of the Website:

Processed DataPurpose of Processing
e-mailcontact forms, newsletter
namecontact forms, newsletter
IP addresscontact forms, newsletter, analytics
deviceanalytics
behavioranalytics

Data Processors

We use external data processors to carry out certain data processing tasks. Data processors may only process the data in accordance with the contract concluded with us and the relevant legislation.

  • Google Analytics– Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
    Purpose: analytics.
    Range of processed data: device, behavior, IP address.

Cookies

While browsing the website, so-called cookies may be placed on the user’s computer. These cookies contain technical information, and their primary purpose is to ensure convenient, personalized browsing. However, the site may also use cookies for analytics, remarketing, or media elements.

Essential cookies and services enable basic functions and are necessary for the proper functioning of the website. These cookies and services do not require user permission according to GDPR. These cookies and services are necessary for the proper functioning of the website, but their use requires user consent. These may include, but are not limited to: payment gateways, captcha services, embedded booking services. Statistics cookies collect usage information, enabling us to gain insights into how our visitors interact with our website. Marketing services are used by third-party advertisers or publishers to display personalized ads. They do this by tracking visitors across websites. These cookies and services are necessary to display certain media elements, such as embedded videos, maps, social media posts, etc. This category includes all cookies, domains, and services that do not fall into the other specified categories or have not been explicitly categorized.

Cookies Used on This Website

Cookie NamePurpose
mhcookieessential
_pk_id*analytics
_pk_ses*analytics
wp-settings-*essential
wp-settings-time-*essential
_ga_*analytics
_gaanalytics
wfwaf-authcookie*essential
wordpress_logged_in_*essential
wordpress_test_cookieessential

Users can regulate or disable the use of cookies in their browser settings; however, this may affect certain functions of the site.

Data of Minors

Our service is not specifically directed at minors under the age of 16. If we do collect and process data of minors, we do so only if the law prescribes consent or parental/guardian authorization.

Parents and guardians may request the modification or deletion of any recorded data about themselves or the minors under their supervision at any time.

Contact Forms

The forms on the website record the data voluntarily provided by the user, which we use for contact or case handling.

  • e-mail
  • name
  • IP address

Newsletter and Marketing Communications

By subscribing to our newsletter or other marketing communications, you consent to receiving notifications (promotions, news, etc.) at the provided contact details. You can unsubscribe or withdraw your consent at any time.

Data processed in case of newsletter subscription

  • e-mail
  • name
  • IP address

Data Retention Periods

We only store data for the necessary period or for the deadlines prescribed by the relevant legislation. After that, the data is deleted or anonymized.

Data Transfer to Third Parties

We only transfer your data to third parties if you have explicitly consented to this, or if it is required by law or an authority order.

Data Security Measures

During data processing, both the data controller and the data processor employ organizational and technical protection measures that take into account modern technological possibilities and the nature of data processing (purpose, scope, circumstances), as well as the varying degrees of risk faced by natural persons. These safeguards aim to maintain data protection proportionate to the risks continuously.

These measures may include data encryption, maintaining the availability, confidentiality, and integrity of systems and services, and ensuring sufficient resilience. We pay particular attention to restoring the availability of and access to data as soon as possible in the event of any physical or technical incident.

By regularly reviewing and testing security measures, we ensure that the guarantees provided are not merely theoretical but actually provide an adequate level of protection in practice. We store data so that unauthorized persons cannot access it; for this purpose, paper-based documents are kept in a closed, secure environment, while electronic data is accessible only to persons with properly regulated access rights.

We also ensure that data can be deleted in a way that makes it impossible to restore once the retention period has ended or for any other reason that makes deletion necessary. In the case of paper-based documents, destruction is carried out using a specialized shredder or by involving an external partner specializing in this. When decommissioning or scrapping electronic media, we also ensure that data is irretrievably removed.

IT Protection

The computers and mobile devices involved in data processing are equipped with appropriate antivirus protection and access control. To secure the electronically stored information, we apply up-to-date backups and archiving solutions, ensuring these backups are accessible if needed.

Only authorized individuals with defined authorization levels can connect to the central server. The computers used for work and the data stored on them are protected by passwords and other access-protection measures against unauthorized access.

Management and Reporting of Data Protection Incidents

If an event occurs that threatens personal data with unauthorized access, damage, or loss, we immediately take steps to further protect the affected data and mitigate damages. If the situation suggests that the incident poses a significant risk to individuals’ rights or freedoms, we notify the affected individuals without undue delay, explaining the nature of the incident in understandable terms, as well as the measures we have taken or plan to take to address it.

We may omit notifying the affected individuals if we have previously implemented security solutions (e.g., encryption) that render the personal data unintelligible to unauthorized persons, or if further measures significantly reduce the probability of risk. In some cases, public disclosure may suffice instead of direct notification if individual notification would involve disproportionate effort.

In accordance with applicable regulations, if a data protection incident occurs that is likely to result in a risk to the rights and freedoms of natural persons, the data controller reports it to the competent supervisory authority within 72 hours of becoming aware of it. If the notification is made beyond this period, the reasons for the delay must also be provided.

User Rights

As a data subject (user), you have the following rights regarding the processing of your personal data:

  • Right of access
    You can find out whether we store information about you, and if so, what details, and you can request information about the purpose, legal basis, and other relevant circumstances of data processing.
  • Right to rectification
    You have the right to request the correction or completion of inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”)
    If the data is no longer needed or if the legal conditions for erasure are met, you can request that it be deleted as soon as possible.
  • Right to restriction of processing
    In certain cases, you can request that we only store the data and not use it otherwise (for example, if you dispute the accuracy of the data but do not want them to be deleted immediately).
  • Right to data portability
    You have the right to receive the data we hold about you in a machine-readable format, or to request that we transfer it to another service provider if technically feasible.
  • Right to object
    You may object to the further processing of your personal data if you believe that our legitimate interests (or any other legal basis) do not sufficiently justify such processing.

To exercise these rights, please contact us (e-mail: hello@wholesomebrainmedicine.com). We strive to respond to incoming requests as quickly as possible. Typically, we will respond within one month of receiving your request, but if necessary—e.g., if the request is complex—this period may be extended by a further two months. We will inform you of the reasons for the extension within that initial one-month period.

If we cannot fulfill your request, we will also inform you of this and the reasons why within the above deadline. In this case, you have the right to lodge a complaint with the supervisory authority or seek judicial remedy.

Complaints and Remedies

If you believe there has been an abuse of your personal data, you can make an official report at the following contact details:

We thoroughly investigate incoming complaints and inform you about the results of our investigation and any measures taken. If there is no specific time period prescribed by law for handling complaints, then at least once every three years, we review how the investigation of complaints and our process meet the purpose of data processing and the applicable legal requirements.

Date of last update: December 5, 2025


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